GUEST SITE

GUEST EXPERIENCE CYCLE

Solution which places the guest at the center of attention and creates a communication with the hotel, allowing a direct flow information since the reservation is created until the exit from the establishment.
GUEST EXPERIENCE CYCLE
GUEST SITE FEATURES
GUEST EXPERIENCE CYCLE
GUEST SITE FEATURES

Supplier Site

Sites are created in a hotel chain. A site represents a specific purchasing or sourcing organization that's responsible for establishing and maintaining supplier relationships. Each site allows a specific purchasing center to set terms, controls, and policies which govern how procure to transactions are executed with the supplier.
SUPPLIER SITE
Consult INFORMATION of interest: opening dates, contact details, tax data etc.
View valid TRADE AGREEMENTS and discounts.
Carry out the RATES LOADING. Review prices, discounts, attach the technique sheet, etc.
Participate in AUCTIONS, bid on the price of certain products.
Verify INCIDENTS reported in the received orders.
Mobility software
Mobility software
Mobile modules available from any device (Smartphone, tablet) with specific functionality for each area. It allows users to communicate to each other via CHAT and manage processes in real time.
Purchase and Warehouses
Time optimisation in the purchasing department, management of requests and receipt of merchandise, off-line mode, etc.
Requests and Incidents
Process any incident, upload photos, block rooms, read counters, preventive maintenance tasks, etc.
Bars and Restaurants
Complete order management with guest recognition, NFC identification, digital signature, room charge, etc.
Housekeeping
Comprehensive control over the state and assembly of the rooms, common areas, assignment of personnel, incidents, etc.

Catering

All the functions available in the POS terminal related to taking orders, sales, quick payment and advanced payment are available in the Avalon Bars and Restaurants APP.
RESTAURANTS A LA CARTE
You can customize the POS to be more focused on the management of orders, dishes, menus and diners, with advanced payment and reconciliation functions.
NFC
Identify the customer by proximity card, silicone bracelet or any other device meeting the protocol specifications.
BAR / SNACK
Quick payment types and simplicity in the configuration of groups, frequent and combined articles, with the possibility of blind reconciliation limited by time.
DIGITAL SIGNATURE
Detects and stores the customer’s signature for printing on documents corresponding to the purchase made.
Catering
TABLE RESERVATION
Diagram representing the tables reserved and available for each restaurant. Controls the maximum allowed reservations and diners by a seating time slot, as well as the overall and available range.
ROOM SERVICE
This makes possible to offer a flexible service by interacting with the areas responsible for providing the orders. Commands are sent to the party responsible for the preparation of each item (e.g. kitchen or bar), indicating the time of service and possible guest preferences. Prior identification of customer determines the type of offer and service.
KDS (KITCHEN DISPLAY SYSTEM)
Graphic representation of all orders received (pending, in progress, completed). Allows effective management of the food preparation area via automatic receipt of orders. Reflects different visual or audible alerts for delivery priorities and times exceeded, for example.
Marketplace of integrations

Marketplace of integrations

We collaborate with dozens of applications and integrations in the hospitality industry, adapting to the constant changes and improvements in our clients' operations.

Channel Manager
TTOO
Revenue Management
Finance Solutions
Payments
Guest Experience
Facilities
Automate the distribution of your rooms with the best selection of channel managers and direct connections to TTOO, which will help you increase your direct and multi-channel reservations. Additional functions such as price update or availability are offered through its own multi-protocol module that meets the standard specifications of the providers.
Avalon
Avalon
Dingus
Dingus
Vertical Booking
Vertical Booking
Siteminder
Siteminder
TravelClick
TravelClick
Busy Rooms
Busy Rooms
RateGain
RateGain
YieldPlanet
YieldPlanet
iHospitality
iHospitality
Omnibees
Omnibees
Openroom
Openroom
Neobookings
Neobookings
Hotetec
Hotetec
Roiback
Roiback
d-edge
d-edge
GNA
GNA
Iberoservice
Iberoservice
Jet2Holidays
Jet2Holidays
Sidetours
Sidetours
TUI
TUI
NLTG
NLTG
W2M
W2M
Easyjet Holidays
Easyjet Holidays
BeonX
BeonX
Duetto
Duetto
Ideas
Ideas
EasyRMS
EasyRMS
Wavyssa (API)
Wavyssa (API)
HQRevenue
HQRevenue
Lybra
Lybra
Revtool
Revtool
STR
STR
Microsoft
Microsoft